What animals can you do?
We can do any animals, if you love your animal we’ll love to create a portrait for you!
How do I know if my pictures are good enough?
Try to take the picture on eye level, all the face of your pet must be in the picture. For colors, pictures in full light and without filter are better.
You can find more information about the pictures here.
Can I change my mind after placing my order?
During the first 24 hours after you order has been placed you can contact us to change the color or the size of the frame.
For any other changes or after those 24 hours, contact us and we’ll see what we can do!
Can I choose the color used for the name of my pet?
Sure! You’ll find an area for that on the shopping page.
You can just write a color (i.e pink or blue) and let our team work with that or you can use this color picker and give us exactly the color you want with the HEX number.
What is the return policy?
As the orders on California Love are personnalized, we cannot accept return.
If your order arrived damaged, please send us a picture and we’ll make sure to send you another one!
What are the shipping charges?
Shipping is free for all orders
Will I receive a tracking number?
Yes, as soon as we ship your order you’ll receive your tracking number by email.